Frequently Asked Questions about Member Subscriptions

  1. Will I receive a password? May I share my password with friends, or is use limited solely to me?
    Yes, when you complete the subscription process, you will choose a user name and a password. You are the only one licensed to use this password.

  2. What if I forget my password?
    We have instructions for what to do if you forget your user name or your password. Details about how to do this will be included as part of the subscription process.

  3. What if I forget my customer number?

    Please contact American Association for Clinical Chemistry. Office hours are 9:00 am - 5:00 pm EST Monday-Friday.

     
    AACC Customer Service
    900 Seventh Street, N.W., Suite 400
    Washington, DC 20001
    Phone (202) 857-0717 or 1 (800) 892-1400
    Fax (202) 887-5093
    custserv@aacc.org

     

  4. Why should I get a member subscription to JALM?

    Member Subscribers have access to:

    Tables of contents, abstracts, full-text searching, full-text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents, interjournal links to other HighWire Press journals, and the advantage of having password access to JALM from any computer connected to the Internet. This is just one of the many benefits of membership in AACC. A complete description of the benefits of AACC Membership can be found at our Membership Site.

  5. How can I tell if my institution has subscribed? How do I get my institution to subscribe?
    If your institution's subscription has been activated, you will see the name of your institution at the top left of the web page confirming that you are signed in as part of an institution.

    If you would like to have an institutional subscription, please contact your local librarian.
     
  6. Who is eligible for a Member Subscription?

    AACC Members have Member Subscriptions to JALM. Members may also have access to JALM through an Institutional Subscription.

  7. How can I access JALM if I am not an AACC member and I don't have access through an institutional subscription?

    You may wish to apply for AACC Membership or you may wish to purchase an Individual (Non-Member) print or online only subscription. Without a subscription you have access to Tables of contents, abstracts, and full-text searching without full-text viewing) at no cost and without having to register.

  8. How do I become a member of AACC?

    If you prefer to take advantage of all the benefits of being a member of AACC, go to our Membership Site. to sign up.

 

Still have questions?

For further information, please contact AACC Customer Service. Office hours are 9:00 am - 5:00 pm EST Monday-Friday.


AACC
900 Seventh Street, N.W., Suite 400
Washington, DC 20001
Phone (202) 857-0717 or 1 (800) 892-1400
Fax (202) 887-5093
custserv@aacc.org